Browse help articles Turn on your storefront after completing the profile Resolve Almost ready to go live without guessing the missing details Understand locked website-management options Hide your storefront deliberately Check and copy your own storefront address Preview a template without applying it Apply an available storefront template Save the three supported brand colours Understand automatic homepage wording Stop future automatic homepage-text updates Why the automatic-text card may be missing or disabled Prepare a safe edit to template-driven homepage content Set a standard flat delivery charge Set or remove the free-shipping threshold Configure the optional fast delivery tier Write realistic delivery-window settings Limit delivery using serviceable pincodes Exclude delivery destinations with blocked pincodes Show or hide the requested-delivery-date field Add an accurate delivery-step checkout note Turn off the delivery offer without confusing existing orders Recover safely 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support report without exposing customer or payment secrets
oBizee Help Understand the consequence before disabling stock tracking Inventory
Understand the consequence before disabling stock tracking Disabling tracking is not a way to mark a product sold out. It changes whether this inventory workflow tracks the product.
Source checked · 26 September 2026 Source-checked guidance Checked against the current local V1 app or storefront source. These instructions have not been independently executed in a live account. If your screen differs, confirm the app version before changing business data.
What to do Open Inventory Management and locate the exact product. Record its current balance and any discrepancy you still need to investigate. Choose the disable action and read the confirmation before accepting. Refresh and check that the product is now shown as untracked. What you should see The tracking state changes after the service confirms. This action is separate from deleting the product or cancelling its orders.
If it does not work If your aim is to stop selling an unavailable item, do not assume disabling tracking achieves that. Use the relevant product availability controls and check the storefront. Preserve stock evidence before changing how it is tracked.
For support, include the screen name, time, app version and a redacted error. Never share passwords, OTPs, payment PINs or secret keys.