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Orders

Check what Delete order removes before confirming

Deleting an order is destructive. The confirmation states that the order and its items are removed permanently, while already generated bills remain in the records.

Source checked · 26 September 2026

What to do

  1. Open the exact order and verify its reference.
  2. Resolve any requirement to retain the order before choosing Delete order in the overflow menu.
  3. Read the permanent-removal warning and cancel if your intention is merely to stop fulfilment or investigate a problem.
  4. Confirm only when deletion is truly intended and authorised.

What you should see

After successful deletion the app leaves the order screen. Generated bills are not described as being deleted with it.

If it does not work

Do not use deletion as a refund, courier cancellation or bookkeeping correction. This page does not guarantee reversal, stock restoration or payment recovery. If a request times out, verify whether the order still exists before taking further action.

For support, include the screen name, time, app version and a redacted error. Never share passwords, OTPs, payment PINs or secret keys.