Browse help articles Turn on your storefront after completing the profile Resolve Almost ready to go live without guessing the missing details Understand locked website-management options Hide your storefront deliberately Check and copy your own storefront address Preview a template without applying it Apply an available storefront template Save the three supported brand colours Understand automatic homepage wording Stop future automatic homepage-text updates Why the automatic-text card may be missing or disabled Prepare a safe edit to template-driven homepage content Set a standard flat delivery charge Set or remove the free-shipping threshold Configure the optional fast delivery tier Write realistic delivery-window settings Limit delivery using serviceable pincodes Exclude delivery destinations with blocked pincodes Show or hide the requested-delivery-date field Add an accurate delivery-step checkout note Turn off the delivery offer without confusing existing orders Recover safely 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choosing Save or Share Investigate an empty bill list before assuming records were deleted Find the billing GST settings without relying on an old profile field Understand the confirmation before saving GST settings Distinguish the billing default from a product-specific tax setting Recover from a failed PDF save without duplicating the bill Change quantities and remove an item from your cart Understand an empty cart after changing browser or store Complete the fields your merchant requires at checkout Resolve a pincode validation or serviceability message Choose a delivery date the checkout actually permits Request a service time without assuming the slot is confirmed Handle an item that becomes unavailable at submission Understand Pay the store directly at checkout Look up one order with its reference and checkout contact Open My Orders using your checkout email Troubleshoot an order-history OTP that does not arrive Sign out of customer order history on a shared device Send a useful support report without exposing customer or payment secrets
oBizee Help Record a received balance using Clear due amount Orders
Record a received balance using Clear due amount Clear due amount records that the outstanding money has been received. It does not charge the customer or collect a payment.
Source checked · 26 September 2026 Source-checked guidance Checked against the current local V1 app or storefront source. These instructions have not been independently executed in a live account. If your screen differs, confirm the app version before changing business data.
What to do Independently confirm the money has arrived for this exact order. Open the order's Money tab and compare the outstanding amount. Choose Clear due amount and read the confirmation showing the amount to be marked received. Confirm only if that amount is correct, then wait for the refreshed order. What you should see The order's recorded due balance should update after a successful response. Your actual payment receipt remains the separate evidence of collection.
If it does not work If the request fails or times out, reopen Money before repeating it. Do not clear a balance because a customer sent an unverified screenshot. If only part was received, do not mark the full displayed due as collected.
For support, include the screen name, time, app version and a redacted error. Never share passwords, OTPs, payment PINs or secret keys.