THE oBizee FIELD GUIDE
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A little clarity. Your next step.
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100 source-checked setup and troubleshooting drafts for the current V1 app and storefront.
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Store setup
Set up your store and prepare the essentials before sharing it.
- Turn on your storefront after completing the profile
- Resolve Almost ready to go live without guessing the missing details
- Understand locked website-management options
- Hide your storefront deliberately
Store design
Choose the look and layout of your storefront.
- Preview a template without applying it
- Apply an available storefront template
- Save the three supported brand colours
Store content
Keep your store information and customer-facing content useful.
- Understand automatic homepage wording
- Stop future automatic homepage-text updates
- Why the automatic-text card may be missing or disabled
- Prepare a safe edit to template-driven homepage content
Delivery
Understand delivery settings, charges and address checks.
- Set a standard flat delivery charge
- Set or remove the free-shipping threshold
- Configure the optional fast delivery tier
- Write realistic delivery-window settings
Direct payment
Understand payment settings, records and what to check.
- Add a UPI ID for direct payment
- Add bank details for customer transfers
- Change payout details without accidentally removing another method
- Why saved payout details are masked
Account access
Find your way into the right account safely.
- Sign in with the email registered to your merchant account
- Resolve a sign-in email error
- Handle a sign-in connection failure safely
- Sign out of the merchant app
Support
Report a problem with the information needed to investigate it.
- Prepare a useful support report without exposing private data
- What to do when a visible setting has no action
Products
Add, organise and maintain your product catalogue.
- Prepare and save a first physical product
- Correct a product-name validation error
- Complete the required product description
- Enter a non-variant product price
Inventory
Understand stock quantities and verify saved inventory changes.
- Start inventory tracking with a counted opening balance
- Correct a stock count with a reason attached
- Understand the consequence before disabling stock tracking
- Find a product without mistaking a partial list for the whole catalogue
Orders
Find orders and understand the next action.
- Find items, money and delivery in the order details screen
- Interpret Total, Paid and Due without assuming a bank confirmation
- Record a received balance using Clear due amount
- Check what Delete order removes before confirming
Bills
Create and manage bills and check their saved details.
- Generate an order bill from the order record
- Download an already generated bill
- Find customer bills separately from platform invoices
- Inspect a bill before choosing Save or Share
Shopping
Help for customers browsing a store and checking an order.
- Change quantities and remove an item from your cart
- Understand an empty cart after changing browser or store
- Complete the fields your merchant requires at checkout
- Resolve a pincode validation or serviceability message
Account and support
Keep account details safe when asking for help.
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