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Frequently Asked Questions

Getting Started

How do I create my first invoice?

Navigate to Templates > Invoice Template, fill in your business details, add items, and save. You can then send it directly to your customer or download as PDF.

How do I set up my business profile?

Go to Settings > Business Profile and fill in your company name, address, logo, and other business details. This information will appear on all your invoices and documents.

Can I import my existing customer data?

Yes! Go to Customers > Import and upload a CSV file with your customer information. We support standard formats from Excel, Google Sheets, and other business apps.

Billing & Pricing

How does the ₹50,000 free threshold work?

When you download the app and activate your account, you get full access to the platform at no platform fee until your store has taken ₹50,000 in orders. Every feature is available during this period — it is not a limited tier.

When am I charged the 1% fee?

The 1% fee (max ₹10 per order) is charged only on successful orders until your store has taken ₹50,000 in orders. No fee is charged for failed transactions or canceled orders.

How does the ₹10 cap work for larger orders?

You pay 1% per successful order until the fee reaches ₹10. For example: ₹100 order = ₹1, ₹500 = ₹5, ₹1000 = ₹10, and ₹2000+ still remains capped at ₹10.

Features & Templates

Can I customize the templates?

Absolutely! All templates are fully customizable. You can modify colors, fonts, layouts, add your logo, and save custom versions for future use.

Do you support multiple currencies?

Yes, we support 100+ currencies. You can set your default currency in Settings and also create invoices in different currencies for international clients.

Can I track inventory across multiple locations?

Yes, our inventory management supports multiple warehouses/locations. You can track stock levels, transfers, and set location-specific reorder points.

Additional Resources

Tutorial Video

Watch the oBizee walkthrough

A guided product walkthrough to help merchants understand the app flow, business setup, and daily usage in one place.